Privacy Policy

Last updated: May 2026

This Privacy Policy is effective from 1 May 2026 and complies with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Introduction

The company AL Pest Control (hereinafter "we", "the company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website alpestcontrol.gr or contact us.

2. Data Controller

AL Pest Control
Scientific Director: Andreas Leftakis, Agronomist AUA MSc
Email: alpestcontrol2026@gmail.com
Phone: (+30) 697 2569044
Service area: Athens & Zakynthos

3. Data We Collect

We may collect the following categories of data:

3.1 Data you provide

  • Full name
  • Email address
  • Phone number
  • Area / address
  • Information you include in your messages (e.g. type of space, type of pest)

3.2 Automatically collected data

  • IP address
  • Browser type
  • Pages visited and time spent
  • Cookies (see section 8)

4. Purpose of Processing

We process your data for the following purposes:

  • Responding to your requests via the contact form
  • Sending quotes and information about our services
  • Improving website performance
  • Compliance with legal obligations
  • Statistical analysis (Google Analytics – anonymised data)

The processing of your data is based on:

  • Your consent (Article 6(1)(a) GDPR): when you complete the contact form and accept this policy.
  • Performance of a contract (Article 6(1)(b) GDPR): to provide the services you request.
  • Legitimate interests (Article 6(1)(f) GDPR): for improving our services.

6. Data Retention Period

We retain your personal data for a period of 3 years from the last communication or for as long as required by law. Analytics data (cookies) is retained for 26 months in accordance with Google Analytics settings.

7. Disclosure to Third Parties

We do not sell, rent or trade your data. We may share it with:

  • SMTP2GO: For email delivery (data processor with GDPR contractual guarantees)
  • Google Analytics: For anonymised statistical traffic analysis
  • Google reCAPTCHA: For spam protection (under Google Terms of Service)
  • Authorities / Courts: Only if required by law

8. Cookies

Our website uses cookies for the following categories:

  • Essential cookies: For basic website functionality
  • Analytics cookies (Google Analytics): For statistical traffic analysis in anonymised form
  • reCAPTCHA cookies: To prevent malicious use of the form

You can manage or disable cookies through your browser settings.

9. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of access: To receive a copy of your data
  • Right to rectification: To correct inaccurate data
  • Right to erasure ("right to be forgotten"): To request deletion of your data
  • Right to restriction: To restrict processing
  • Right to data portability: To receive your data in a structured format
  • Right to object: To object to processing
  • Right to withdraw consent: At any time

To exercise your rights, contact us at alpestcontrol2026@gmail.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) – www.dpa.gr.

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • SSL/TLS encryption for all communications
  • Use of reCAPTCHA v3 to prevent automated submissions
  • Restricted access to data

11. Contact

For any questions regarding this Privacy Policy or to exercise your rights, please contact:

We reserve the right to modify this policy. Any changes will be posted on this page with an updated date.